One of the ways we are helping is to offer customers impacted by coronavirus a mortgage payment holiday for up to 3 months.
We don't apply penalties for missed payments and a payment holiday won't have any adverse impact on your credit status.
If you need a Payment Holiday, please send us an email including the following information:
Name, Postcode and house number, Lender, Length of payment holiday (up to 3 months)
Please include Reason:
Loss of employment, Self-employed - business impact, Reduced hours, Illness/Self Isolating, Child care reasons, Other.
If you have a Co-operative Bank or Britannia mortgage, please email; britanniacollections@co-operativebank.co.uk
If you have a Platform, Mortgage Agency Services or Verso mortgage, please email; opt.plymouth@wmsl.co.uk
Existing mortgage customers can contact Co-operative Bank on: 08000 288 288

2 months ago
27 September 2023